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Equality and Diversity

East Coast Community Healthcare (ECCH) is committed to creating a culture where equality, diversity and human rights are promoted actively and unlawful discrimination, either directly or indirectly against employees, patients, carers and visitors is not tolerated. We believe this is at the core of our services and our aim is to build a workforce which is valued and whose diversity reflects the communities it serves, contributing to the delivery of the best and most appropriate healthcare service.

We recognise that the experiences and needs of every individual are unique and we strive to respect and value the diversity of our patients, service users, carers, public and staff. As a Community Interest Company, it is particularly important that we take an active role in promoting Equality and Diversity within our communities.

The Equality Delivery System (EDS) was commissioned by the national Equality and Diversity Council in 2010 and launched in July 2011. It is a system that helps NHS organisations improve the services they provide for their local communities and provide better working environments, free of discrimination, for those who work in the NHS, while meeting the requirements of the Equality Act 2010.  The EDS was developed by the NHS, for the NHS, taking inspiration from existing work and good practice.

ECCH have used the EDS2 summary report template, which acts to evidence how we are performing with regards to equality, diversity and human rights, and includes setting objectives for ECCH around how we will improve.  This work being led by our Equality and Diversity steering group which feed into the Integrated Governance as a sub-committee of the board. 

A message from the ECCH Board of Directors


As Simon Stevens, Chief Executive of the NHS, highlighted in his recent message, the terrible death of George Floyd in America has shocked us all. The Black Lives Matter movement has focused our minds both as individuals and as an organisation on the issues of inequality and discrimination. George Floyd’s death has highlighted again the need for an end to racism and injustice across the world. 
We stand together with our black, Asian and minority ethnic staff, volunteers, patients, clients and community against racism and hate crime.  We are all in this together.
East Coast Community Healthcare (ECCH) is a workplace where we strive for all staff to feel respected, safe, protected and listened to.  We will endeavour to continually improve the working experience for our staff regardless of their protected characteristics; we are committed to promoting equality of opportunity and understanding of the issues affecting our BAME colleagues, and to take positive action as a result. We will continue to look at all forms of staff feedback as we explore options for further improvement. 
We want to support any of our staff who are feeling anxious, distressed, worried or afraid about these recent events, which come at a time when our BAME communities are also disproportionately impacted by the COVID-19 virus.  There are a number of ways our employees can raise or discuss any issues of racism or discrimination within the workplace:
  • With their manager
  • With an HR Adviser or Business Partner or any member of the HR team
  • With an ECCH Freedom to Speak up Guardian
  • Via ECCH’s ‘Freedom to Speak Up’ /Whistleblowing policy
If you speak up, we will listen. We must all take responsibility to end racism and injustice.

Equality Delivery System for the NHS

The Equality Delivery System (EDS) was commissioned by the national Equality and Diversity Council in 2010 and launched in July 2011.


ECCH Gender Pay Gap Report

ECCH is committed to the principle of equal opportunities and equal treatment for all employees. This Gender pay report data is taken as the snapshot date of 31 March 2018

Workforce Race Equality Standard (WRES)

ECCH focusses on embedding a positive approach to equality and diversity and this is reflected and supported in our policies and procedures.