The Tissue Viability Service provides professional assessments, support and advice on managing acute and chronic/complex wounds which are not healing as expected, for patients aged 18 and over.
The service also provides education to nursing homes, care homes and domiciliary care agencies on how to prevent pressure ulcers and the skin tear pathway. The team provides individual assessments for patients who are at risk of pressure ulcer development in their own home, providing advice and pressure relieving equipment as required. This may include recommendations for specialist pressure relieving equipment.
The Tissue Viability team consists of registered nurse specialists and assistant practitioners who work across the Great Yarmouth and Waveney area.
As a specialist service, we have access to additional wound care products for treatment via the Shadow formulary agreed by the ICB Medicines Optimisation Team.
Referrals to the service are accepted from ECCH, acute providers, domiciliary care, GP practices, residential and nursing homes, as well as patient self-referral using the contact details below.
Interpretation and translation services may be arranged as required.
East Coast Community Access (ECCA): 01493 809977 – our operational hours are 7 days a week, 365 days a year, between 7am and 8pm.
Please note this is not an emergency telephone line. If you need urgent assistance or advice, please contact either your GP or NHS 111.
Service times: Our hours of work are 8:30am-4:30pm, Monday to Friday (excluding public holidays)
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