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Occupational Therapy - Working Within Primary Care Homes


The Primary Care Home (PCH) Occupational Therapy Service is a team of occupational therapists, therapy assistant practitioners and advanced therapy practitioners who provide assessment and services to adults 18+ with a Great Yarmouth and Waveney GP. You can find out more about Primary Care Homes here.

We assess the needs of adults who have physical health problems which may be due to injury or illness. We support people being discharged home from the hospital, help prevent unnecessary hospital admissions and enable people to stay at home for as long as possible, including the facilitation of end-of-life care.


What is occupational therapy?

Occupational therapists assess how you are managing in relation to everyday activities such as bathing, washing, dressing, cooking and cleaning. We can advise you on how to adapt your home environment or the activities themselves to meet your needs.


How does this service help you?

We will work closely with you to set and work towards achieving your goals. As part of your therapy programme, we may teach you how to do things in a different way, which may include providing some equipment for you on short or long-term loan to help to make activities easier. We will teach you how to use equipment safely as part of your therapy programme. Where appropriate, we can offer support with managing long-term conditions and you may be taught sleep hygiene, relaxation and anxiety management techniques to achieve this.

Please note that our service remit does not include assessment for custom splints, environmental adaptations, housing needs reports or provision of equipment into domiciliary care homes (with the exception of continuing healthcare funded patients and pressure care provision).

We can offer assessments in people’s place of residence, as well as telephone assessments, depending upon a patient’s needs.

Our core hours are between 08:30am-4:30pm across all sites (excluding weekends and bank holidays), however we can offer appointments outside of these hours depending upon individuals’ needs.


All referrals to the Occupational Therapy Service must be made through a GP or health or social care professional. We will also accept referrals directly from formal care providers, following a hospital discharge or acute change to their health.


East Coast Community Access (ECCA): 01493 809977 - our PCH operational hours are 7 days a week, 365 days a year, between 7am-8pm.

Please note the Occupational Therapy core hours above; you may not be contacted until the next working day.



“Always a good service, always polite.”

February 2023

“The OT went above and beyond to assist my son. She helped him with all his requirement needs after he suffered a long spell in hospital and lost some of his mobility independence. Nothing was too much trouble. Best professional assistance we have ever experienced. She is a credit to your service.”

February 2023

“Massive thanks for help”

January 2023

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