Following advice from NHS England, we are cancelling all routine appointments and visits with a focus on protecting those who are most vulnerable in our communities.
We apologise if we cannot currently meet your expectations and sincerely thank you for your patience and support at this difficult time
Our community matrons are highly experienced senior nurses who can work closely with you and your doctor to plan and organise your care.
If you have two or more long-term conditions, you will know how complicated it can be finding the right person to help you when you need care, support or advice.
It may be you have a health problem, need medication advice or perhaps an adaptation to your home. Sometimes knowing who does what is confusing and can put you off seeking the help you need.
A community matron will act as your ‘case manager’ - the single point of contact for care, support and advice.
Above all, your community matron is someone who is there for you and will make sure your views are heard, so you can feel in control when decisions are being taken about your health, your well-being and your life.
East Coast Community Access (ECCA): 01493 809977 - our operational hours are 7 days a week, 365 days a year, between 7am-8pm.