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ECCH’s COVID-19 response needs you!


During this time of increased pressure on NHS services due to Covid-19 (Coronavirus) we are putting out a call for volunteers to support our patients and staff members. We are working with Voluntary Norfolk to look for volunteers to help in a variety of ways. The tasks which you could undertake will depend on the roles currently available and your interests, skills and experience.

We are currently looking for volunteers in Beccles, Lowestoft and Great Yarmouth. There are also opportunities to volunteer from your own home. All volunteers will be registered through Voluntary Norfolk.


Like other NHS organisations we expect to have vacancies for:

Community Response volunteer - This role involves collecting shopping, medication or other essential supplies for someone who is self-isolating and delivering these supplies to their home.

Patient Support Volunteer - A hospital based role preparing a list of items e.g. medication and/or food into bags for patients being discharged from hospital.

Hospital Support Volunteer - A hospital based role to support front line staff by undertaking the more menial non-clinical aspects of their roles to allow them to focus on patient care e.g. administration, stock room maintenance, ordering of supplies.

Patient Transport volunteer - This role supports the NHS by providing transport to patients who are medically fit for discharge, and ensuring they are settled safely back into their home.

NHS Transport volunteer - This role involves transporting equipment, supplies and/or medication between NHS services and sites.

Check in and Chat volunteer - This role provides short-term friendship and emotional telephone support to individuals who are at risk of loneliness perhaps following discharge from hospital or as a result of self-isolation. This can be done from your own home.

At East Coast Community Healthcare volunteers are a valued part of the team and please be reassured your safety and wellbeing is of paramount importance. Please note:

  • All volunteers must be 18 or over

  • To volunteer outside of your home you must be fit and well with no coronavirus symptoms. 

  • Those in higher-risk groups (including those over 70, those who are pregnant or with underlying medical conditions) will only be able to volunteer from home at this time

All volunteers will be provided with training to ensure that they understand their role and can complete it safely. Ongoing support is provided by a named Volunteer Champion and the Volunteer Coordinator.

How to Contact Us

 You can complete an initial application form online here:

To find out more about how you could help get in touch email us at: