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Celebrating excellence with staff awards event

At ECCH’s annual staff awards event, Victoria Mansfield, a Nursing Sister with Great Yarmouth and the Northern Villages Primary Care Home Team, received the Making a Difference Award after she helped a young man with a life limiting condition to marry his partner. Victoria demonstrated ECCH’s values at their best when she coordinated services, managed logistics and ensured the couple had a wonderful day despite it being a very difficult time.

ECCH Chief Executive Adele Madin said: “This was a remarkable act of kindness and empathy which shows the kind of nurse Victoria is and the commitment to going above and beyond that sums up all our staff. Our awards recognise colleagues who have shown particular talent, initiative and leadership but also give us a chance to thank all our teams for their dedication to serving the people in our local neighbourhoods every single day.”

The award was one of fifteen presented to ECCH staff, as well as its subsidiary companies and partners within the local NHS system at an event at The Wherry Hotel in Oulton Broad.                          

The Looked After Children Service were named Clinical Team of the Year in recognition of the support they provide for children and young people in Norfolk and Waveney. This year the team introduced a raft of new measures to ensure that those in their care feel listened to and empowered including child-friendly health assessment reports and a health passport which helps individuals with learning disabilities to share important information about their needs. 

The award for Delivering Exceptional Care was given to Vlad-Razvan Stanciu, for his patient-centred approach as a Rehabilitation Support Worker with Lowestoft Primary Care Home team which works alongside GP practices to treat patients in their own homes.

The Innovation Award was won by Alice Burnett, Claire Wilson, Angie Weston and Amy Vallis-Allen who together developed a special group exercise programme to help improve strength, confidence and mobility for people with Parkinson’s, which has made a noticeable improvement to patients’ quality of life.

The winner of the Patient Choice Award was Tanya Hendry, a nurse with the Continence Service. This award was based on the highest number of compliments and positive feedback from service users for an individual clinician. Patients praised Tanya’s ability to combine expert knowledge with compassion and put her patients at ease.

The Non-Clinical Team of the Year award went to ECCH’s People Team for providing exceptional support to colleagues across the organisation despite significant changes within their own service.

Newly qualified Speech and Language Therapist Emily Farrow won the Emerging Talent award, and Operational Lead Pharmacist Hannah Wicks won the title of Proud to Care Champion, which recognises staff whose behaviour demonstrates ECCH’s values.

Specialist Occupational Therapist Debbie Dean was named Inspirational Leader of the Year in recognition of the way she has guided the ME/CFS team through a service redesign while keeping patients’ wellbeing at the heart of decision-making.

The Unsung Hero award was presented to Digital Health Team Lead Chris Ottley who has played a key role in introducing new technologies and systems that have transformed how ECCH’s services are delivered and helped staff to work more efficiently.

The Chair’s award was presented to Rob Black, Safeguarding Lead for Adults and Children for his outstanding commitment to the safety and wellbeing of ECCH’s patients and staff.

As well as awards for ECCH staff, the social enterprise celebrated colleagues from other organisations who have been instrumental in helping ECCH implement collaborative projects and ways of working. Partnership Awards were given to Hanna McDowell, Head of Therapy and Community Care Units at St Elizabeth Hospice with whom ECCH provides Specialist Palliative Care Services, Jonathan Barber, Acting Executive MD at James Paget Hospital and Jenny Blades Head of Operations and Partnerships (Waveney) at Suffolk County Council.

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ECCH Communications team