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October 2021 officially marks our 10th anniversary! We'll be reflecting on some of the highlights and achievements we've made over the past decade of providing healthcare services for our local communities.

2011/ 2012


Shaking hands after signing contract

October 2011

East Coast Community Healthcare launched as a staff-owned social enterprise with around 850 staff.

A selection of staff posing for picture

November 2011

The GP Unit at Northgate Hospital in Great Yarmouth scored 100% in an inspection by the CQC.


Paul Stewart, Chair and Tracey Cannel, CEO cutting a birthday cake celebrating ECCH's 1st birthday

February 2012

Paul Steward was appointed as ECCH’s first Chair of the Board.

July 2012

ECCH appointed Tracy Cannell as its first permanent managing director.

Candid image of ECCH Staff memebers at an even

October 2012

ECCH celebrated its first birthday with a marketplace event for the public in Hopton where all our clinical services had a stand to showcase what they do.

2013/ 2014


Staff in the ECCA team working at their desks

September 2013

In September 2013 ECCH launched East Coast Community Access, its single point of access ‘call centre’. Within a year it was handling 12,000 calls a month.

November 2013

In November 2013, ECCH was “Highly Commended” in the Public Service Mutual of the Year category of the Philip Baxendale Awards for social enterprises.


ECCH Staff posing for picture after UNICEF Presentation At House Of Lords

December 2013

Our Children and Family Services were awarded UNICEF Baby Friendly Stage 3 (full) accreditation - proof that ECCH’s breastfeeding specialists provided world-leading breastfeeding advice and care.


Francis Maude visiting ECCH HQ posing for picture with staff

March 2014

Visiting ECCH, The Rt Hon. Lord Maude of Horsham, then Cabinet Office Minister with responsibility for promoting social enterprise, said ECCH had “delivered significant improvements in healthcare services for local patients, demonstrating the effectiveness and flexibility of this model.”

ECCH's Out Of Hospital team posing for picture

April 2014

We launched our first Out of Hospital Team in Lowestoft. Around 150 admissions to the James Paget Hospital were avoided in its first 6 months.

Portrait picture of CEO Jonathan WIlliams

May 2014

Former nurse and NHS Director Jonathan Williams is appointed as ECCH’s chief executive.

Staff posing for picture presenting a Employee Owndership Award

November 2014

Teresa Gooch was named Employee Ownership Champion at the Philip Baxendale Awards for her role as one of the first two Staff Directors at ECCH.

2015/ 2016


ECCH’s Macmillan Community Cancer Matrons standing on a stage recieving the Norfolk Care Award for Excellent People Centred Care and Support.

March 2015

ECCH’s Macmillan Community Cancer Matrons won the Norfolk Care Award for Excellent People Centred Care and Support.

Two ECCH Stop smoking advisors talking to Peter Aldous MP at a smokefree event.

July 2015

We raised awareness of the dangers of carbon monoxide with an event in Lowestoft which brought together ECCH teams, partner agencies and organisations. Lowestoft MP Peter Aldous opened the event in Lowestoft High Street.

Young people playing football on Lowestoft beach inside the inflatable football pitch with ECCH and sentinel logos printed

July 2015

ECCH’s Physical Activity Service launched an inflatable football stadium on Lowestoft Beach and organised football and tag rugby games for children, after buying it in partnership with Sentinel Leisure Trust and Suffolk Sport.


Two stop smokign advisors posing infrom of a promotional stand for No Smoking Day 2016

Jan 2016

The Stop Smoking Service won a national award in the Best Health Setting Category of the British Heart Foundation’s Organiser of the Year awards for its efforts to encourage people in the Great Yarmouth area to quit on No Smoking Day.

Team of breastfeeding peer supporters celebrating

March 2016

The Breastfeeding Support team held a special event to thank the volunteer Peer Supporters who helped scores of new mums to breastfeed.

Speech and Language Therapy service staff with children

April 2016

ECCH was commissioned to deliver a new Speech and Language Therapy service for children aged 0-19 across Norfolk.

July 2016

Our enhanced ‘hospice at home’ service was launched in partnership with Macmillan Cancer Support.

2017/ 2018


Hamilton House offices taken from a distance showing two sides of the building

January 2017

ECCH moved into its new headquarters in Hamilton House following renovation and refurbishment.

March 2017

We welcomed our first cohort of trainees from The Prince’s Trust. Twelve young people aged between 16 and 25 joined a month long training scheme as part of the ‘Get Into Healthcare’ programme.

Princes Trust trainees posing for picture holding certificates

March 2017

We welcomed our first cohort of trainees from The Prince’s Trust. Twelve young people aged between 16 and 25 joined a month long training scheme as part of the ‘Get Into Healthcare’ programme.

April 2017

Beccles Hospital became an Intermediate Care Unit following a £1.65m refurbishment by NHS Great Yarmouth and Waveney Clinical Commissioning Group.


ECCH's Chair, Tony Osmanski posing for picture next to Patricia Hewitt

October 2017

Tony Osmanski, a former Strategic Director at Waveney and Suffolk Coastal District Councils was chosen to take over as ECCH’s Chair after former Chair Paul Steward left.


a selection of staff holding employee ownship posters

November 2017

ECCH was runner up for the Employee Ownership Association’s Positive Impact of the Year award, and Staff Directors Ali Jennings and Simon Drewett were highly commended as Employee Owners of the Year.



Nurse commuting to her patients in a large tractor

March 2018

When heavy snow fell across the country, our staff went the extra mile to do their jobs, with some community nurses completing their visits to patients with the help of local farmers.

Former Secretary of State for Health Patricia Hewitt taking to staff

June 2018

Former Secretary of State for Health Patricia Hewitt praised the passion of staff at East Coast Community Healthcare when she visited ECCH in her role as independent chair of the Norfolk and Waveney Sustainability and Transformation Partnership.

two glass awards/ trophies sitting on a table

November 2018

ECCH was voted runner-up Public Service Mutual of the Year in the prestigious UK Employee Ownership Association (EOA) awards, as well as being highly commended for the Culture Award.

3 staff members presenting an award won at CAKE

December 2018

ECCH won the Best Coaching and Mentoring Initiative category at the CAKE People Development Awards.

2019/ 2020


a selection of ECCH Staff smiling after winning our contract

Jan 2019

ECCH was awarded the contract to provide community services and specialist palliative care to adults across Great Yarmouth and Waveney under a new £207m contract.

A nurse giving another nurse the flu jab with other staff members qued up

February 2019

We topped the tables as the highest performing community health organisation in the country for staff flu vaccinations, and also the highest performing healthcare organisation in the eastern region for the third year running.

May 2019

ECCH and its partner provider of specialist palliative care, St Elizabeth Hospice, launched a day care service at Beccles Hospital.


Two ECCH nurses presention their queens nurses awards

July 2019

Lead Nurse for Waveney Primary Care Network Shona Andrews and Locality Lead for Lowestoft Primary Care Network Kate Spence were awarded the title of Queen’s Nurse by the community nursing charity The Queen’s Nursing Institute.

ECCH's CEO Jonathan Williams posing for picture at the Parlimentary Review 2019

September 2019

ECCH was recognised in the 2019 Parliamentary Review as an example of best practice in the health sector.


ECCH’s Executive Director of Quality Dr Noreen Cushen-Brewster and Physiotherapost David Sweeting posing with their award infront of their winning research poster

September 2019

ECCH was awarded the RISE (Research, Innovation, Sustainability and Enterprise) award for Social Value by the Sustainable Ecological Engineering Design Society in recognition of research carried out into the impact of warm homes on people’s health.

November 2019

ECCH was voted runner-up Public Service Mutual of the Year in the UK Employee Ownership Association awards for the second year.


Team picture of staff celebrating their care award 2020

February 2020

Our Great Yarmouth and Northern Villages Primary Care Home team, together with The Vineries care home in Hemsby, won the Norfolk Care Award for Collaborative Working. It recognised their work to provide ‘beds with care’ for patients who do not need to be admitted to hospital, but require extra support.

ECCH CEO and HR Director presenting cheques

March 2020

ECCH donated a total of £13,200 to local charities, shared equally between The Benjamin Foundation, Waveney Sailability and the Salvation Army, to further their work in our local communities.

July 2020

ECCH and St Elizabeth Hospice celebrate success following the partnership’s inaugural year of free specialist palliative care provision in Great Yarmouth and Waveney during which more than 1,000 patients, living with conditions such as cancer, heart failure, pulmonary hypertension and neurological disorder, received free care.

portrait photo of Kate Spence, Locality Primary Care Home Lead

September 2020

Locality Primary Care Home Lead Kate Spence was awarded the Queen Elizabeth the Queen Mother Award for Outstanding Service by The Queen’s Nursing Institute.

ECCH CEO Ian Hutchison standing outside Hamilton House side entrance with ECCH logo in background

November 2020

Former BT Transformation Director Ian Hutchison appointed as ECCH’s chief executive on the retirement of Jonathan Williams.



Tissue Viability Specialist Nurse Jayne Jode presenting the Chief Nursing Officer's Silver Award she had been awarded.

January 2021

Tissue Viability Specialist Nurse Jayne Jode was awarded the Chief Nursing Officer's Silver Award in recognition for her work to improve the care of patients who have skin tears and pressure ulcers in Great Yarmouth and Waveney.

Portrait photo of District Nurse and Clinical Educator Leigh Hewitt

April 2021

District Nurse and Clinical Educator Leigh Hewitt was awarded the Philip Goodeve-Docker Memorial Prize by the Queen’s Nursing Institute as the most outstanding district nursing student at the University of Suffolk where he studied for the Specialist Practice District Nursing degree.


October 2021

Peter Aldous MP visited Beccles Hospital to help us mark our 10th birthday. He told staff in our Waveney Primary Care Home team he was impressed with the way they work in partnership with GPs, acute trusts and other health and social care professions, “breaking down the silos in healthcare” to deliver high quality patient care for our communities.

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ECCH Communications team

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