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Website Feedback

We are reviewing the ECCH website and would like to understand how easy it is to use and what we could improve.

Please take a few minutes to look around the website and tell us what you think. There are no right or wrong answers. We are interested in your honest views.

Please do not include your name, contact details or any information about your health or care in your answers.

1. Looking at the homepage, is it clear what ECCH does? *

Very clear Quite clear Not very clear Not clear at all

2. What would you be most likely to use this website for? Select any that apply. *

Find information about a service Find contact details Find out how to access a service Find information about an appointment or what to expect Give feedback or make a complaint Find a job Find information about ECCH Something else I wouldn’t normally use this website

3. Please try to find a healthcare service on the website. How easy or difficult was it to find? *

Very easy Quite easy Quite difficult Very difficult I couldn’t find it

4. Please try to find the contact details for that service. How easy or difficult was this? *

Very easy Quite easy Quite difficult Very difficult I couldn’t find them

5. How easy is the information on the website to understand? *

Very easy Quite easy Quite difficult Very difficult

6. How would you rate the overall look and feel of the website? *

Very good Good Neither good or poor Poor Very poor

7. Was there anything you particularly, liked, disliked, found confusing or couldn’t find? If so, what was it?

8. If you could change one thing about the ECCH website, what would it be?