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Health Watch - What would make the NHS work better for you?

Patients and carers across Norfolk and Waveney are being asked what’s important to them when it comes to the health and care they receive from local NHS services.

With growing pressure on the NHS – people living longer, more people living with long-term conditions and lifestyle choices affecting people’s health – changes are needed to make sure everybody gets the support they need.

The Government is investing an extra £20bn a year in the NHS and health bosses have produced a Long Term Plan, setting out all the things it wants health services to do better for people across the country. This includes: making it easier for people to access support closer to home and via technology, doing more to help people stay well, and providing better support for people with long-term health conditions.

But whilst the national plan has set some clear goals, it’s up to local people to tell the NHS what’s important to them and how they think services should be delivered in their local communities.

As consumer champion for health and care in our region, Healthwatch Norfolk are asking all patients, along with their families and carers to share their views on what matters to them to ensure their voice helps shape local priorities.

Anyone who is a resident in Norfolk or Waveney can complete the online survey here.

Views are also being sought from anyone affected by specific long-term, or multiple health conditions in a more tailored survey available here.

Both surveys will be open until Sunday 19 May and can also be accessed via the Healthwatch Norfolk website

Paper copies in alternative formats, including large print and easy read are available directly from Healthwatch Norfolk on 0808 168 9669. 

Alex Stewart, chief executive of Healthwatch Norfolk said: “This is a real opportunity for local people to help shape the future of health services in our region so please spare a few minutes to share your views with us”.

A series of focus groups have also been set up across the region for anyone wishing to hear more about the NHS plans and provide feedback directly.


To book a place for a meeting being held at the following times and locations please visit or book directly via Eventbrite.

Thursday 4th April 10.00-13.00 at the Hotel Victoria, Kirkley Cliff, Lowestoft

Wednesday 17th April 09.30-12.30 at the Innovation Centre, Thetford

Tuesday 7th May 16.30-19.30 at Holt Community Centre

A British Sign Language event in conjunction with Deaf Connexions has also been planned at The Norwich Deaf Centre.


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