For all general enquiries about Children’s Services please email ecch.childrenandfamilies@nhs.net or call 01493 808610

Mediation

If you are unhappy with a decision about your child or young person’s level of support from the Continuing Care Service across Norfolk and Waveney then a fully impartial mediation service is available. A continuing care package is provided when a child or young person (up to their 18th birthday) has needs arising from disability, accident or illness that cannot be met by existing universal or specialist health services alone.