ECCH Commitments

When our social enterprise was first formed five years ago we asked our staff to choose the values they thought should underpin East Coast Community Healthcare. These have become the bedrock of our organisation.

Evolve culture programme

In 2018 we have embarked on a programme to build an ‘intentional culture’ within ECCH to help us meet our future challenges and be the best we can be. We’ve called the programme Evolve. The aim of the Evolve programme is for all staff to feel a sense of connection across ECCH and share in the collective achievement of our purpose.

ECCH’s purpose: To deliver high quality, professionally led services that support and sustain the health and wellbeing of our communities 

The Evolve programme is based on a set of four signature behaviours that will underpin how we do things in ECCH in order to achieve our purpose. All staff can relate to these behaviours and all staff will be expected to positively demonstrate them in the workplace. 

Our four signature behaviours are:

We Listen, We Learn, We Lead

  • We convert ideas and feedback into action
  • We lead every day in many different ways (including following)
  • We take the time to hear what people say, not what we want to hear
  • We believe lifelong learning improves the wellbeing of all

 Work Together, Achieve Together

  • When the team wins, we all win
  • We are part of our community and a system of care (no person is an island)
  • To do what I do, I need you (My team needs your team for ECCH to succeed)
  • Wellbeing is Key – Comfortable, Healthy, Happy

My Responsibility, My Accountability

  • We do what we say we will do 
  • We are part of the solution, not the problem 
  • We are positive: where blame is present, accountability is absent
  • Our Evolve behaviours are our responsibility

Be Cost Conscious, Respect Our Resources

  • We understand that every pound wasted is a need left unmet
  • We all share in ECCH’s success
  • We innovate to grow our success 
  • Saving 0.5% of our budget generates £175,000 – What could we achieve?